Interpersonal skills

Category: Social care
Qualification: Level 2
Location: Redruth

This short course examines how we interact with each other, how we manage our emotions and attitudes and how well we work with others and is useful for managing relationships in everyday life and the workplace.

This course is accredited at Level 2 and the topics covered include:

  • Identifying our strengths and skills
  • Managing stress and ways it might affect behaviour
  • Different types of criticism
  • Non-verbal criticism
  • Responding to different behaviours