Get advice

Our free Advisory Service operates a drop-in service at The Elms, Redruth and St Austell Community Bank.

Get advice

Our free Advisory Service operates a drop-in service at The Elms, Redruth and St Austell Community Bank.
Get-Advice-Header-CN4C

Financial hardship can come at any point in life. If you are experiencing financial difficulties, Cornwall Neighbourhoods for Change can provide advice on debt management and make applications for warm homes grants with you.

You may be finding it hard to manage changes to state benefits payments. We can help with Personal Independence Payments (PIP) and Universal Credit appeals. We also provide guidance on what to do if you are at risk of homelessness.
“Carol* suffers from a severe debilitating OCD which makes her very anxious, coupled with Crohn’s disease and has to wear a stent both day and night. Her Personal Independence Payment (PIP) was stopped 2 years ago when her indefinite Disability Allowance was changed.

The Crisis Team represented Carol for over twelve months, responding to requests for further information on her behalf from The Tribunal found in favour of Carol, who has been awarded the enhanced rate of the Daily Living Component.

During this time, Carol’s only support was her elderly mum who is in her 90s, the Crisis Team, her Social Prescribing Link Worker and her GP.

The Tribunal found in favour of Carol, who has been awarded the enhanced rate of the Daily Living Component and the enhanced rate of the Mobility Component – a life-changing decision for both her and her mother, who has been very worried about the future of her daughter when she is longer here.

Carol is looking forward to a stress free and a financially secure future.”

*not her real name
Covid has left many people feeling socially isolated. Cornwall Neighbourhoods for Change can also provide support through its Social Prescribing service. Speak to your GP about getting a referral to one of our Social Prescribing Link Workers who can offer personalised support for social anxiety and ways to improve health and wellbeing.

Elsewhere on our website you can find information about employment support which includes personalised coaching and mentoring support to help you to overcome barriers to education, work or training.

To speak to an advisor, come to our weekly drop-in sessions:

Monday and Friday

9.30am-4pm at St Austell Community Bank, 5-7 High Cross Street

Wednesday and Thursday

9.30am-4pm at The Elms, 61 Green Lane, Redruth

You can also contact us by phone on 01209 310610 or 07507 412 941 or email info@cn4c.org.uk from Monday-Friday 9.30am-5pm. Appointments to speak to an advisor are available upon request. 

Cornwall Neighbourhoods for Change is a Matrix-accredited organisation which is a quality-assurance mark that means our staff have been trained to provide information, advice and guidance in a professional and impartial way.

Other support services

Citizens Advice

You can access a Citizens Advice Digital Hub by appointment by texting ADVICE DIGITAL to 78866.

Appointments can be made as follows:

Monday 9.30am-4pm at St Austell Community Bank, 5-7 High Cross Street
Wednesday 9.30am-4pm at The Elms, 61 Green Lane, Redruth

Other organisations

Childline: 0800 1111

Disability Cornwall

24-hour domestic abuse helpline: 01872 225629

Camborne, Pool and Redruth Food Bank Distribution Centre

Papyrus UK is a charity for the prevention of young suicide (under 35) in the UK
Phone Papyrus on HOPELINEUK on 0800 068 4141

Pentreath

Royal British Legion for welfare to the serving and ex-Service community phone
0808 802 8080 or email: vmassey@britishlegion.org.uk

Samaritans Hotline 116 123 or text SHOUT to 85258

Make a referral

If you work for an public sector agency or voluntary sector organisation, you can make a referral to any of our services.